AHEAD Cisco CX Services: Enterprise Agreements

The AHEAD CX Team assists with supporting the life of the Cisco Enterprise Agreement. This includes partnering with Cisco to onboard the EA’s software, assisting with licensing generation, and working directly with our customer to provide detailed consumption reporting within the EA; with a dedicated focus to True Forwards. Our primary driver it to aid the customer is managing and maximizing the Enterprise Agreement during the Lifecycle while driving adoption and consumption of the Cisco solutions.

CX Team: Specialty Services for Lifecycle Management

1. Early Alignment For Strategic Engagement

2. • Validate the new opportunity within the customer environment​
   • Offer solution building with dedicated teams for white glove service offering ​
   • Provide advisory services around current Cisco portfolio​
   • Identify key Cisco business objectives to drive strategic adoption of the enterprise agreement​

2. Activation & Adoption